FAQ


 

CAN I ORDER AN ART PRINT IN A CUSTOM COLOR?

Yes, please email jsrp@jaymeesrp.com to discuss your unique design needs.

CAN I ORDER AN ART PRINT IN A CUSTOM SIZE?

Possibly.  Please get in touch to find out if the size you are looking for can be accommodated.

DO YOU OFFER FRAMING FOR YOUR ART PRINTS?

Yes! I've partnered with Simply Framed to offer high quality custom framing made by hand here in the USA.  Please click here to learn more about framing.

CAN I BUY DIGITAL VERSIONs OF YOUR ART to print myself?

You may find a few digital art prints here.  100% of proceeds from the sales of digital art prints are donated to non-profits.

What is the turnaround time for your Custom House Portraits?

Custom house portraits ship in 1-2 weeks, with an estimated delivery time of 2-5 days to the U.S., and 2-4 weeks for International orders.  If you need your Custom House Portrait by a specific date please place your order at least 3 weeks ahead of time for orders to the U.S., and 6 weeks ahead of time for International orders.

WHEN WILL MY ORDER SHIP?

All items are made to order and the time needed to prepare your order for shipping varies.  For exact processing times, see individual items.

HOW LONG DOES SHIPPING TAKE?

Once your order has been processed and shipped, estimated delivery times are as follows:

  • USA: 2-5 business days
  • Canada: 1-2 weeks
  • Europe/Asia/Australia: 2-4 weeks

DO YOU ACCEPT RETURNS OR EXCHANGES?

Some items may be returned or exchanged, please see the Shipping + Returns page for more information.