SHIPPING + RETURNS


Shipping + processing

order processing

All items are made to order and the time needed to prepare your order for shipping varies.  For exact processing times, see individual items.

delivery times

Once your order has been processed and shipped, estimated delivery times are as follows:

  • USA: 2-5 business days
  • Canada: 1-2 weeks
  • Europe/Asia/Australia: 2-4 weeks

U.S. shipping costs

$5 flat-rate shipping on all orders.

INTERNATIONAL SHIPPING COSTS

  • Canada: $11.50 flat-rate shipping on all orders.

  • Everywhere else: $15.75 flat-rate shipping on all orders.

SALES TAX

All orders shipped to California will be charged 8.25% sales tax.


RETURNS + Exchanges

 

Return/exchange Policy

If for any reason you are not happy with your purchase, you may return or exchange your item(s) within 14 days of receiving your order for a full refund of the merchandise cost.  Shipping costs are non-refundable.

The following items are not eligible for a return or exchange:

  • Custom or personalized orders
  • Framed art prints
  • Sale items

To be eligible for a return or exchange, your item must be unused, in the same condition that you received it, and in the original packaging.  Products must be shipped with all of their original shipment packaging, including cardboard backing, to be eligible for a refund.

Before returning your item please email jsrp@jaymeesrp.com referencing your order number, and giving a brief description as to why you are making the return or exchange.

You will be responsible for paying for your own return shipping costs for your item. Once your items are received, and your return is approved the merchandise cost will be credited back to your credit card or original method of payment.


last updated February 27, 2017